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Route Tier-1 tickets through an AI agent trained on your docs.
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Intelligent systems, real leverage

AI & Automation

Chatbots, automation workflows, and AI-powered tooling that reduce manual work and give your team a competitive edge.

AI

MPC Assistant

Online · trained on your docs

Summarize yesterday's support tickets and group them by theme.
Yesterday: 47 tickets across 4 themes — password resets (18), billing (12), feature requests (11), and integration errors (6). Here's a breakdown…
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40hr

Reclaimed weekly

Across ops & support

Overview

AI where the busy work lives.

AI is part of how MPC delivers every service — it's how our team produces higher-quality work at a pace traditional agencies can't match. For clients who need it, we also build AI and automation directly into their business.

These aren't one-size-fits-all chatbots bolted onto a homepage. We design each system around a real workflow — handling support questions, routing leads, cleaning data, generating reports — and keep a human in the loop where it matters.

What's included

Deliverables, not promises.

AI chatbots

Trained on your content, integrated with your site, and maintained as your knowledge base grows.

Custom automation workflows

From lead intake to document routing to internal reporting — the repetitive work, handled automatically.

AI-powered dashboards

Surfacing the insights buried in your analytics, reporting, and operational data.

Content production acceleration

MPC's MPCSocial and content tooling pair AI drafts with human editors for faster, better output.

Internal operations AI

Summaries, classifications, search, and assistants for the systems your team lives in.

Ongoing training & expansion

Every deployment is a starting point — we tune, expand, and retrain as your business grows.

How we work

Built around the way your business actually runs.

Human-in-the-loop

We don't automate away accountability. Every AI workflow has review, oversight, and guardrails sized to the stakes.

Built on your data

Chatbots and assistants are grounded in your documentation, policies, and content — not a generic model.

Maintained, not launched

AI systems drift if you leave them alone. Our plans include ongoing monitoring, evaluation, and improvement.

Our process

Four phases, every engagement.

01
Identify the workflow

Find the real repetitive work — not the demo-friendly use case.

  • Workflow audit with your team
  • Volume, time, and cost baseline
  • Pick the highest-leverage target
02
Prototype

Build a working version fast, then measure it against the current manual process.

  • Working prototype in days
  • Side-by-side accuracy testing
  • Decide go / no-go with real data
03
Integrate

Wire the tool into your systems — CRM, email, site, ops platform — with security and access controls.

  • CRM, email, and ops integrations
  • Role-based access & audit logs
  • Human-in-the-loop where it counts
04
Monitor & improve

Track quality, expand scope, and retrain as your content and business change.

  • Quality dashboards & alerts
  • Periodic retraining & tuning
  • Roadmap for adjacent workflows

Work smarter together

Let's free up your team for the work that matters most.

From a single workflow to a full agent stack, tell us where things slow down and we'll suggest where automation can help first.